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Terms & Conditions
Order Accepatance & Delivery
Orders made through sh-womenstore.com are subject to acceptance and availability. We may choose at any time to cancel your order. No contract will officially exist between sh-womenstore.com and yourself until your parcel has been dispatched.
Once your order has been dispatched and in the care of the postal service, we cannot be held responsible for any failure in their service, nor any damage to your parcel or products whilst in transit.
Next Day Delivery (£6) is guaranteed for delivery next working day If your parcel is not delivered as advised Contact Us asap.
1st and 2nd Class delivery times are approximate. Please wait 5 working days before you Contact Us
Please see Delivery and Returns pages for full information on our service. Orders placed before 3pm Monday to Friday are processed same day. Orders placed after 3pm Friday will not be processed until Monday.
An Invoice is sent by email to the payee. If you would like a paper invoice sent, you must inform us at time of order.
If you need to return a product you must clean it as thoroughly as possible. If you fail to do this, we reserve the right to return the product to you, at your own cost, so this can be carried out.
Sh-womenstore.com uses only the most secure and trusted online payment systems to take your payment. All transactions are encrypted to maximum strength and protected by top level intelligent fraud protection.
Your credit card is charged in the name of Sh! Ltd.
Sh-womenstore.com utilises Geotrust Extended Validation SSL advanced 256 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
Sh-womenstore is compliant with the Data Protection Act. We will not pass on your details to any third party.
Please see Privacy Notice for full information on our service
Discount and Voucher Codes:
We reserve the right to end offers at any time. Sh-womenstore.com is able to accept ONE discount or voucher code per order at checkout. Discount & Vouchers cannot be used towards postage costs.
Prices, Description and Availability of Goods
All prices are shown in GBP (Pounds Sterling) and include the appropriate VAT, where applicable.
Please note: Sh! does not participate in the voluntary VAT Retail Export Scheme.
All goods are sold subject to availability.
Both price and availability information is subject to change without notice.
Whist every effort is made to keep our live stock system accurate we cannot be held responsible for any temporary lapse in this service.
Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colours and product packaging may vary slightly from those shown on the website
Sh-womenstore.com cannot be held responsible for any injury caused by improper use of items on this website.
Sh-womenstore cannot be held responsible for items that have not been properly maintained & all guarantees will become null & void in such instances.
Sh-womenstore.com cannot be held responsible for any damage to products or to your property caused by improper use, storage, cleaning of items on this website.
- Do not get any electrical connections (battery or mains) damp/wet
- Leather articles can discharge dye onto your body, clothing and sheets, until they have become dye-fast.
- Do not store leather products in an airtight container.
- Do not use silicone lubricant with a silicone toy as it may adversely effect the surface of the toy
- Do not store products in a cold/damp environment.
- Do not store products in direct heat or sunlight.
- Be careful not to get water inside any electrical or battery compartments
- Handle toys with care: Do not over-tighten caps. Be gentle with buttons, speed dials & cables.
- If your vibrator has a separate battery pack, pick up both parts together.
- Do not use rechargable batteries unless the product states that you can.
Our cashback scheme cannot be used for any purpose other than redeeming money off products on Sh-womenstore.com. At no time will cashback be available to be refunded for its cash value. Cashback cannot be used in our bricks & mortar store. We reserve the right to not approve reviews, and consequentially not award cashback, without giving any reason.
Age of Consent
By placing an order at sh-womenstore.com you declare that you are of the appropriate legal age to purchase the items. We will not be obliged to fulfill an order placed by anyone found to be underage.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without our express permission. Sh-womenstore.com is not responsible for the content of external web sites linked to and from sh-womenstore.com.
If you are ordering from outside the UK, you may have to pay customs or import duties on your order. If you are ordering from outside the UK, the country you are ordering from may have laws or restrictions on the "importation" of adult products. We have no control over the laws, customs, import duties or restrictions of the country you are ordering from and cannot be responsible for any difficulties these might cause.
These Terms and Conditions are governed by the laws of England and Wales.
Sh-womenstore reserves the right to amend these terms and conditions from time to time.
These Terms and Conditions do not affect your statutory rights