Your right to privacy is our command! We treat any personal information you give us with the umost confidentiality and use it only to fulfil your order.
We are registered under the Data Protection Act and follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorized access in accordance with United Kingdom protection legislation.
We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.
Your credit card / PayPal statement will only show up as "Sh! Ltd"
Your order will be sent in secure and undistinguishable packages with only a small return address printed on the side of the address label, as required by Royal Mail.
The Sh! name does not appear anywhere on your package. Click Here To See What Our Parcels Look Like.
You Contacting Us
If you phone us, your phone call will not be recorded and your enquiry will be dealt with sensitively, knowledgeably and the utmost discretion.
If you would like any help or advice please Contact Us We may share the advice we give you online so that our other customers may benefit, but we always change names & disguise situations so that you retain anonymity.
Us Contacting You
We always send a transaction invoice and reply to emails within 24 hours for enquires sent Monday to Friday. Enquires sent over the weekend are responded to the following Monday.
Please add us to your safe-senders list to ensure you receive all communications from us. If you havent received an email response from us please check your junk mail and always feel free to contact us 03333 444 005 / Option2 if you would like to check anything about your order.
When you order at Sh-Womenstore.com, Our automated system sends 2 emails to keep you informed: Order confirmation & order despatch / invoice.
Beyond this, if we need to contact you & the matter is not urgent (or if you have told us not to call you) our priority will be to use email.
We ask for your phone number only so we can contact you urgently if the need arises; For example your credit card /address details are incomplete, we are not able to fulfil an urgent order or if we need check colour options.
If we do call you, our priority will be to use your mobile number so that we can be sure of speaking only to you
We are always discreet and will ask if you are free to talk. If we leave a message, it will only ever be to call us back.
Your personal details are safe with Sh! Unless you sign-up online or in one of our stores you will never be sent any newsletters or other marketing material from Sh! We never use your telephone number for marketing purposes
If you have signed up to recieve our newsletters, you will only ever be sent news & offers from Sh! We will never sell or trade our mailing list to any other company.
You have the right to revoke any given consents at all times. If you would like to be removed from any of our mailing list(s), please Contact Us quoting the email you signed up with & the mailing list you would like to be removed from. If you know your customer number, please also quote this.
You have the right to information about your stored personal data and right to correct, block and delete any data.
Cookies are tiny files of information that our website uses to improve your visit with us.
Cookies are stored on your computer so we can recognise that you have previously visited our site and can personalise your experience at sh-womenstore.com. The information is completely anonymous. Cookies are not viruses or programs and they can't damage your computer.
sh-womenstore.com utilises the following cookies:
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This cookie allows you to add products to the shopping cart and purchase them online.
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These are Google Analytics cookies. Analytics is software used by many webmasters to help to improve their website by analysing how people arrive and interact with the site. All information is anonymous & non-identifiable. cookie_test .sh-womenstore.com __atuvc .sh-womenstore.com
These are cookies that allow sharing of our site on social media.