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Customer Service at Sh!
We are currently experiencing some issues with confirmation emails. Don't worry we are receiving your orders and hope to have this fixed soon!
We take a very personalised approach to the service we deliver to each, individual customer.
And we're happy to say our customers appreciate the difference - the reviews we recieve from independent review sites tell the story; 'Excellent' rating with TrustPilot and 'outstanding' with Shopzilla
There are all sorts of little things we do to make shopping at Sh! special; from individually wrapping each item, so your parcel feels like a present, to making you a cuppa when you browse in our London store...
Our Sh! Service Promises
- We'll give you personalised advice and service, always dealing with you as a person, not a number.
- If there's a problem, we'll resolve it quickly
- If you'd like a refund - no problem - we'll sort out refunds quickly too.
- Everything is discreet, from the packages we send to what appears on your credit card.
- Nothing is too much trouble and we'll always try out best to fulfill requests