Security Assured
We are registered under the Data Protection Act and follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorized access in accordance with United Kingdom protection legislation.
Sh-womenstore.com utilises Geotrust Extended Validation SSL advanced 256 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
You can check this by putting an item in your basket and clicking through to checkout. You’ll notice the address bar turns green and shows a green padlock. This ensures the utmost security.
You Contacting Us
If you phone us, your phone call will not be recorded and your enquiry will be dealt with sensitively, knowledgeably and the utmost discretion.
In the case of abusive phone calls, we reserve the right to put down the phone and have the call traced!
If you would like any help or advice please Contact Us We may share the advice we give you online so that our other customers may benefit, but we always change names & disguise situations so that you retain anonymity.
Us Contacting You
When you order at Sh-Womenstore.com, Our automated system sends 2 emails to keep you informed: Order confirmation & order despatch / invoice.
Beyond this, if we need to contact you & the matter is not urgent (or if you have told us not to call you) our priority will be to use email.
We ask for your phone number only so we can contact you urgently if the need arises; For example your credit card /address details are incomplete, we are not able to fulfill an urgent order or if we need check colour options.
If we do call you, our priority will be to use your mobile number so that we can be sure of speaking only to you
We are always discreet and will ask if you are free to talk. If we leave a message, it will only ever be to call us back.
Your personal details are safe with Sh! Unless you sign-up online or in one of our stores you will never be sent any newsletters or other marketing material from Sh! We never use your telephone number for marketing purposes
If you have signed up to recieve our online and/or store newsletters, you will only ever be sent news & offers from Sh! We will never sell or trade our mailing list to any other company.
If you would like to be removed from any of our mailing list(s), please Contact Us quoting the email you signed up with & the mailing list you would like to be removed from. If you know your customer number, please also quote this.
Discretion Assured
Your credit card / PayPal statement will only show up as "Sh! Ltd"
Your order will be sent in secure and undistinguishable packages with only a small return address printed on the side of the address label. The Sh! name does not appear anywhere on your package.Click Here To See What Our Parcels Look Like.
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0845 868 9599
