Shipping & Returns

Good Service

All completed orders are sent out next working day using Royal Mail Special Next Day Delivery (UK ) or International Recorded Mail (Outside UK). All packages need to signed for.
On the day of dispatch, we will send you an email so you'll be aware to watch out for your parcel the next working day.
Should an item or colour choice be out of stock, and we are unable to send your parcel out straight away, we'll contact you to let you know the situation, and if appropriate, offer a close alternative. Customers ordering monday to friday will be contacted the day we recieve your order. Customers ordering over the weekend will be contacted the following monday.
If you are not totally happy with any goody, just return it sealed in its original packaging (thereby obviously un-used) within 14 days for an alternative or a refund.
Every battery-operated vibrator is checked to be functioning correctly before dispatch and is guaranteed for 30 days from when you receive it. We will repair or replace any defective vibrator during this 30 day warranty period.
We want you to be happy with your toys. We are always happy to give help and advice. Whether by phone, email or post, our guidance will always be caring, honest, well-informed and personal~to~you.
All prices are shown in £ sterling and include V.A.T. We reserve the right to change any advertised prices at any time, but we will contact you regarding any price change to give you the option of amending and processing your order or cancelling it.
If your parcel goes astray whilst in the care of the GPO we have to wait until the GPO has accepted liabilty, and will therefore will pay out compensation, before we can send you out new goodies or issue a refund

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